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Which long-gone products would you want to make a comeback? A new study has found two in three Americans would pay extra to have their favorite retired products revived.
The poll of 2,000 U.S. adults found the average person would pay 32% more for the products they once loved to be brought back to reality from their favorite brands.
Over half (55%) said retired products are more valuable to them than anything brands can currently offer.
Many respondents named old products they think deserve the revival treatment: classic Atari, Sega and Nintendo consoles, Crystal Pepsi, Banana Nesquik, Blackberry phones, iPods, Jolt soda, Surge soda and Bubblegum Jeans.
Commissioned by UserTesting (https://www.usertesting.com) and conducted by Talker Research, the study revealed 71% would likely shop from brands that they associate with childhood nostalgia.
Over half (57%) said they’re also likely to buy second-hand products from their favorite brands, even if they’re not the latest-and-greatest.
And four in five (81%) can recall at least one brand they feel loyal to. On average, they’re loyal to six different brands.
Consumers are most likely to be loyal to grocery/food brands (54%), clothing brands (42%), footwear brands (37%), and both phones (29%) and electronics brands (28%).
Thirty percent said their loyalty can be considered “extreme” — they’d flat out refuse products from other brands, even if their favorite brand were to suddenly retire their favorite products. Another 54% considered themselves “pretty loyal” — they would consider other brands for products, but only if their favorite brand no longer makes their favorite products.
Respondents shared what they believe causes them to remain loyal to specific brands and their products: if the brand makes high-quality products (59%), if consumers have a good experience with the brand (58%), and if consumers have used the brand’s products for years (56%).
“Brand loyalty is a powerful thing,” commented Bobby Meixner, senior director of industry solutions at UserTesting. “While nostalgia can spark preference, true loyalty is built on experience. A great experience keeps customers coming back—how a brand engages plays a critical role in long-term commitment.”
Brand loyalty runs deep—so deep that 73% of consumers say they’d continue paying for their favorite brands and products even if prices skyrocketed.
According to them, they’d pay an average 25% more across all different shopping categories. The highest amount extra people would be willing to pay belong to gaming brands (34%), jewelry and watch brands (33%), fitness brands (28%) and their favorite computing brands (27%).
However, there are some limits to one’s loyalty. Results showed that people would consider trying a new brand if they made a superior product to the one they love using (43%), if the brand they’re loyal to were to go out of business (43%) or if it was recommended to them by family/friends (37%).
“Price plays a role in loyalty but it’s surprising to see that many consumers don’t see it as the ‘be all, end all’,” continued Bobby. “Value is more important than mere price for a lot of people—they’re willing to spend the money if what they buy can give them the value they want. That, and a good customer experience, are what really build up that loyalty.”
Survey methodology
Talker Research surveyed 2,000 general population Americans; the survey was commissioned by UserTesting and administered and conducted online by Talker Research between Feb. 22 and Feb. 27, 2025.
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